On November 28th, eTap Inc., the Philippines' premier self-service payment kiosk provider, celebrated a milestone with a media launch at The Giving Cafe on Sheridan corner Pines St. This event showcased eTap's unwavering commitment to innovation, financial inclusion, and top-notch customer service.
As the leading self-service payment kiosk provider in the Philippines, eTap Inc. boasts an impressive 70% market share, setting the stage for an exciting 2024. The all-Filipino company has risen to prominence due to its relentless dedication to innovation and its mission to extend financial services to the unbanked population in the Philippines.
Established in 2015 by Percy Hernandez and Marlon Portugal, eTap embarked on a mission to make financial services accessible and convenient for all. The groundbreaking self-service payment kiosk system introduced by eTap has transformed the payment landscape, offering a user-friendly experience to a diverse audience.
eTap's commitment to financial inclusion has not only garnered a loyal following but also earned them a reputation for excellence. The company remains at the forefront of innovation, continuously developing new solutions to advance its mission. In 2024, eTap plans to extend its outreach to more unbanked communities and introduce new products and services, further simplifying financial management for everyone.
Reinier Portugal and Carlo Hernandez, sons of the founders, shared valuable insights into the company's core strengths and future plans. Hernandez highlighted eTap's dedication to customer service as a key differentiator, emphasizing their Facebook page's impressive 5.0 rating from over 3,000+ reviews. This success is attributed to eTap's swift responses and multiple contact methods available on each eTap system in case of issues, ensuring customers speak to a real person every time.
Portugal emphasized that while eTap contemplates expanding into offerings like financial savings and loans, the primary focus remains on being a leader in self-service payment machines and managed services.
In essence, eTap prioritizes delivering a high-quality product and service—a principle instilled by the founders. The company's success is rooted in its commitment to innovation, financial inclusion, and exceptional customer service. As eTap expands its reach and introduces new solutions, it stands poised for continued success in 2024 and beyond.
Comments
Post a Comment