"Backed by our fastest networks, these innovative solutions will elevate the way our customers enjoy digital devices, services, and content. As we get ready to close 2018 and prepare for a new year ahead, we will continue our groundbreaking work to help empower Filipinos to enjoy an amazing life," said Andrew L. Santos, PLDT-Smart FVP and Consumer Marketing Head.
Telecom services subscribers has a lot of dismay and disagreements about how exactly the mobile network and internet connection works. Through the year PLDT, Smart proves that they has have the best network coverage within the country of course depending on the the location. A lot of subscribers are not literate how the mobile connection works and what the factors that affects the signal to be weak and sometimes almost nothing.
As person who worked with a U.K. based mobile and internet company I can say that we are all experiencing the same issues but, the telecommunications technology in the country is really far behind that other telecommunications companies within South-east Asia Region. Not only on how the network works and it's speed but on the way how the telecom giants charges its subscribers. We have the one of the most expensive internet charges and yet the services is too rubbish at the same time. Many people would agree about this as they may have been charged for complete billing cycle and yet received only few days of the services and worst the services is available but not working according to the way how we expect it to work.
PLDT, Smart actually works well in certain locations but not all the time and not in all corners of the country. Despite of all the dismay based on my experience as a backpacker, they have good network coverage in places such as Sagada and Palawan, and even the far most regions of the country. So how can a telecom giant address the issues that surrounds them and the never dying complaints of every subscriber?
16 November 2018, fresh from their latest recognition as the Philippine's fastest fixed and mobile networks, leading digital services provider PLDT Inc. and its mobile arm Smart Communications are ushering in a new wave of innovative products & services that aim to unlock amazing experiences for Filipinos whether they are in the comfort of their home or on the go.
PLDT and Smart presented their latest products at a powerhouse event aptly themed "Unlock the Future" and graced by executives, endorsers, celebrities, and partners in Bonifacio Global City Taguig.
Unlocking an amazing life for Filipinos
To establish even stronger connections at home, PLDT has introduced the new PLDT Home Fibr Google Wifi Plans, which feature a whole home wifi network system that puts an end to dead spots and ensures strong and Fibr-fast connection in every corner of your home.
New PLDT Home customers can now subscribe to Google Wifi Plan 3799, which comes with an unlimited 50Mbps connection, three Google Wifi points, and free service assistance from the Home Geek Squad. On the other hand, existing PLDT Home Fibr customers can simply avail of
Google Wifi units as an add-on for Php799 per month for a set of three.
PLDT is also unlocking a more convenient entertainment experience at home with the upcoming launch of the new PLDT Home TVolution Lite Powered by Roku. The service features a new plug-and-play device that allows customers to easily and effortlessly watch trending videos on YouTube; their favorite HD channels from Cignal; top Hollywood, Asian, and local movies and TV series from ifix critically-acclaimed Netflix originals and films, and hundreds of free streaming channels on their TV.
Following their support for the much celebrated Esports and Gaming Summit 2018 and the recently concluded 'Road to the Nationals,' which awarded the country's top DOTA 2 and Tekken 7 players, PLDT and Smart also affirmed their commitment to deliver the best gaming experience for Filipino gamers powered by PLDT Home Fibr, the fastest Fibr connection for lag-free gaming at home, and Smart LTE, the fastest LTE network for gaming on-the-go.
Unlocking bigger and more rewarding experiences
On the other hand, buoyed by the massive success of its Free YouTube campaign, which more than doubled the daily active YouTube users on its network and drove over 13 times more data usage traffic from customers, Smart has stepped up to unlock total entertainment with Video Every Day.
A new promo that comes with all of Smart's GigaSurf data packages, Video Every Day provides customers with up to 1 hour of Video access daily for YouTube, İflix, iWant TV. Cignal Play and NBA League Pass - for as long as their GigaSurf subscription is valid. Smart customers can now register to GigaSurf with Video Every Day by simply dialing *121# or via the mySmart app.
Apart from these services, Smart has also announced game-changing partnerships with popular smartphone manufacturers Oppo, Samsung, and Starmobile to encourage more Filipinos to upgrade to LTE-capable handsets that come with special discounts and freebies.
Among these special LTE-capable handsets are the OPPO A71 Smart LTE phone kit, which is now available for Php5,998 (from the original SRP of Php6,990); the Samsung J2 Core Smart LTE Phone
Kit priced at Php4,990 (from Php5,990), and Starmobile Play Click TNT LTE phone kit, which is very affordable at Php2,998 (from Php3,490).
To offer a much bigger digital experience, Smart also continues to strengthen its portfolio of the latest flagship devices with the data-packed GigaX Plans, which feature separate data allocations for streaming videos, as well as enjoying apps and surfing websites.
Smart offers the newly launched Huawei Mate 20 with the GigaX Plans at Php2199 per month, and the Huawei Mate 20 Pro at Php2,599 per month.
Smart also makes it easier for customers to get hold of the latest iPhones, starting with the iPhone
XS at Php3,299 per month, and the iPhone XS Max at Php3,599 per month. The Samsung Galaxy Note 9 is also available with the Smart GigaX Plans.
Finally, in celebration of its 25th anniversary, Smart announced its biggest anniversary e-raffle promo in the company's history, which gives customers a chance to win data packages, MVP Rewards points, LTE smartphones every month, leading up to the grand raffle on February 25, 2019 in which one lucky subscriber will win Php25 million cash! To join, subscribers need only to register to select data promos and add-ons.
Twin awards for the country's fastest network
Earlier this year, PLDT and Smart were cited for being the country's fastest fixed and mobile networks for Q1-Q2 2018, respectively, by Ookla®, the global leader in internet testing and analysis.
Just recently, independent mobile analytics company OpenSignal also cited Smart for providing its customers the best video experience in the country. The UK-based firm has published an independent analysis of the customer experience for video services by telecom carriers in Asia, showing that Smart garnered a video experience score of 42.2, well ahead of competition in the Philippines and well above the national average.
OpenSignal also recognized Smart earlier this year for having the country's fastest LTE network, awarding the company with four citations including best in 4G LTE download speed; best in overall download speed; best 4G latency performance; and best 3G latency performance in its March 2018 report.
Having said all that, hopefully they will adhere to what they promised to their loyal subscribers who believes in them. Hopefully this is happening not just because of a threat of a third play on the telecom business that surely put them in junk in case that the third player enters the country. With that big companies should consider how to take care of its patrons and not just to generate income. Think of the people and later gain from it.
Comments
Post a Comment